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This section introduces you to our mobile apps for android devices (downloadable from the Google Play Store and iOS devices (downloadable from the Apple App Store).
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How to know if my product is under warranty.
LearnineMall.com works with the best suppliers and vendors to provide the best and affordable products to its customers.
At times, things go wrong with these products. Luckily, our brands, partners and manufacturers are committed to our customers as much as we are. They show that commitment through warranties.
Warranty ensures that if anything goes wrong, that is not the customer’s fault, your product can be repaired or replaced. Warranty is available on select brands and products.
How do I know if my product has a warranty?
On the product page, on the right of the product, there is a field for warranty.
If the product has a warranty, this field will be filled with the duration as shown below.
How can I activate my warranty?
Within 7 days after Delivery
Your product may still be returnable without using the warranty. Check our return policy for detailed information.
Over 7 days since delivery and the product has no warranty
We will be unable to cover such items and you will be responsible for the cost of repair.
Have additional questions? Please reach out to us at https://learninemall.com/contact-us
If my product is within warranty duration, do I need to pay for repairs?
If your product is within warranty duration and is damaged by mechanical or electrical systems, you don’t have to worry about the repairing cost. You will be covered. Simply return the product in its original packaging to us or take it to the manufacturer, if one exists close to you. Products which have been opened or tampered with will no longer qualify to receive a warranty.
If my product is out of warranty duration, do I need to pay for repairs?
If your product is out of warranty duration, you will be responsible for the repair cost. Kindly ensure that you do not tamper with the product nor allow an authorised person to attempt to fix it. The product may be taken only to a service center authorized by the manufacturer for the best quality service.
Introduction
Welcome to the LearnineMall.com website (the “Site”). These terms & conditions (“Terms and Conditions”) apply to the Site, and all of its divisions, subsidiaries, and affiliate operated Internet sites which reference these Terms and Conditions.
This website is owned and operated by Learnine Nigeria Limited. For the purposes of this website, “seller”, “we”, “us” and “our” all refer Learnine Mall.com.
The Site reserves the right, to change, modify, add, or remove portions of both the Terms and Conditions of Use and the Terms and Conditions of Sale at any time. Changes will be effective when posted on the Site with no other notice provided. Please check these Terms and Conditions regularly for updates. Your continued use of the Site following the posting of changes to these Terms and Conditions constitutes your acceptance of those changes. Kindly review the Terms and Conditions listed below diligently prior to using this website as your use of the website indicates your agreement to be wholly bound by its Terms and Conditions without modification.
You agree that if you are unsure of the meaning of any part of these Terms and Conditions or have any questions regarding the Terms and Conditions, you will not hesitate to contact us for clarification. These Terms and Conditions fully govern the use of this website. No extrinsic evidence, whether oral or written, will be incorporated.
Terms and Conditions of Use
Use of the Site
You confirm that you are at least 18 years of age or, if under 18, you are accessing the Site under the supervision of a parent or legal guardian.
Both parties agree that this website may only be used in accordance with these Terms and Conditions of Use. If you do not agree with the Terms and Conditions of Use or do not wish to be bound by them, you agree to refrain from using this website.
We grant you non-transferable, revocable and non-exclusive permission to use this Site, in accordance with the Terms and Conditions of Use, for such things as: shopping for personal items sold on the site, gathering prior information regarding our products and services and making purchases. You may also use the site to create a seller/vendor account for the purpose of uploading your products for sale. By using this site as a seller or vendor, you agree that the products you upload on the site for sale are either made by you or you have the permission from the manufacturer or owner to sell the product on this platform.
LearnineMall.com does not accept any liability for the sale of products that are not yours. These Terms and Conditions of Use specifically prohibit actions such as: accessing our servers or internal computer systems, interfering in any way with the functionality of this website, gathering or altering any underlying software code, infringing any intellectual property rights. This list is non-exhaustive and similar actions are also strictly prohibited.
Any breach of these Terms and Conditions of Use shall result in the immediate revocation of the permission or license granted in this paragraph without prior notice to you. Should we determine at our sole discretion that you are in breach of any of these conditions, we reserve the right to deny you access to this website and its contents and do so without prejudice to any available remedies at law or otherwise.
Certain services and related features that may be made available on the Site may require registration or subscription. Should you choose to register or subscribe for any such services or related features, you agree to provide accurate and current information about yourself, and to promptly update such information if there are any changes. Every user of the Site is solely responsible for keeping passwords and other account identifiers safe and secure. The account owner is entirely responsible for all activities that occur under such password or account. Furthermore, you must notify us of any unauthorized use of your password or account. The Site shall not be responsible or liable, directly or indirectly, in any way for any loss or damage of any kind incurred as a result of, or in connection with, your failure to comply with this section.
During the registration process you agree to receive promotional emails from the Site. You can subsequently opt out of receiving such promotional e-mails by clicking on the unsubscribe link at the bottom of any promotional email.
User Submissions
Anything that you submit to the Site and/or provide to us, including but not limited to, questions, reviews, comments, and suggestions (collectively, “Submissions”) will become our sole and exclusive property and shall not be returned to you.
In addition to the rights applicable to any Submission, when you post comments or reviews to the Site, you also grant us the right to use the name that you submit, in connection with such review, comment, or other content.
You shall not use a false e-mail address, pretend to be someone other than yourself or otherwise mislead us or third parties as to the origin of any Submissions. We may, but shall not be obligated to, remove or edit any Submissions.
By completing an order or signing up, you agree to receive a) emails associated with
finalizing your order, which may contain relevant offers from third parties, and b) emails asking you to review Learnine Mall and your purchase and c) promotional emails, SMS and push notifications from Learnine Mall. You may unsubscribe from promotional emails via a link provided in each email. If you would like us to remove your personal information from our database, unsubscribe from emails and/or SMS, please email the Customer Service email address on the site.
Information Available on Website
You accept that the information contained in this website is provided ìas is, where isî, isintended for information purposes only and that it is subject to change without notice. Although we take reasonable steps to ensure the accuracy of information and we believe the information to be reliable when posted, it should not be relied upon and it does not in any way constitute either a representation or a warranty or a guarantee.
Product representations expressed on seller accounts on this Site are those of the vendor and are not made by us. Submissions or opinions expressed on this Site are those of the individual posting such content and may not reflect our opinions.
We make no representations as to the merchantability of any products listed on our
website, and we hereby disclaim all warranties, whether express or implied, as to the merchantability and/or fitness of the products listed on our website for any particular
purpose. We shall not be held responsible or made liable for any damages or injury which may arise as a result of any error, omission, interruption, deletion, delay in operation or transmission, computer virus, communication failure and defect in the information, content, materials, software or other services included on or otherwise made available through our Website. We understand that certain state laws do not allow limitations on implied warranties or limitation of certain damages, these disclaimers may therefore not apply where these laws are applicable.
Accessibility of Website
Our aim is to ensure accessibility to the website at all times, however we make no representation of that nature and reserves the right to terminate the website at any time and without notice. You accept that service interruption may occur in order to allow for website improvements, scheduled maintenance or may also be due to outside factors beyond our control.
Links and Thirds Party Websites
We may include links to third party websites at any time. However, the existence of a link to another website should not be consider as an affiliation or a partnership with a third party or viewed as an endorsement of a particular website unless explicitly stated otherwise. In the event the user follows a link to another website, he or she does so at his or her own risk. We accept no responsibility for any content, including, but not limited to, information, products and services, available on third party websites.
Creating a link to this website is strictly forbidden without our prior written consent.
Furthermore, we reserve the right to revoke our consent without notice or justification.
Intellectual Property
Both parties agree that all intellectual property rights and database rights, whether registered or unregistered, in the Site, information content on the Site and all the website design, including, but not limited to, text, graphics, software, photos, video, music, sound, and their selection and arrangement, and all software compilations, underlying source code and software shall remain at all times vested in us or our licensors. Use of such material will only be permitted as expressly authorized by us or our licensors. Any unauthorised use of the material and content of this website is strictly prohibited and you agree not to, or facilitate any third party to, copy, reproduce, transmit, publish, display, distribute, commercially exploit or create derivative works of such material and content.
Data Protection
Any personal information collected in relation to the use of this website will be held and used in accordant with our Privacy Policy, which is available on our Site. You can view our privacy policy here: https://learninemall.com/privacy_policy. LearnineMall.com stores the address and might use it for commercial purposes.
Indemnity
You agree to indemnify and hold us, our affiliates, officers, directors, agents and/or employees, as the case may be, free from any claim or demand, including reasonable legal fees, related to your breach of these Terms of Use and User Agreement.
Applicable Law and Jurisdiction
These Terms and Conditions of Use shall be interpreted and governed by the laws in force in the Federal Republic of Nigeria. Subject to the Arbitration section below, each party hereby agrees to submit to the jurisdiction of the courts of Nigeria and to waive any objections based upon venue.
Arbitration
Any controversy, claim or dispute arising out of or relating to these Terms and Conditions of Use will be referred to and finally settled by private and confidential binding arbitration before a single arbitrator held in Nigeria in English and governed by Nigeria law pursuant to the Arbitration and Conciliation Act Cap A18 Laws of the Federation of Nigeria 2004, as amended, replaced or re-enacted from time to time.
The arbitrator shall be a person who is legally trained and who has experience in the
information technology, retail or ecommerce fields in Nigeria and is independent of either party. Notwithstanding the foregoing, the Site reserves the right to pursue the protection of intellectual property rights and confidential information through injunctive or other equitable relief through the courts.
Termination
In addition to any other legal or equitable remedies, we may, without prior notice to you, immediately terminate the Terms and Conditions of Use or revoke any or all of your rights granted under the Terms and Conditions of Use.
Upon any termination of this Agreement, you shall immediately cease all access to and use of the Site and we shall, in addition to any other legal or equitable remedies, immediately revoke all password(s) and account identification issued to you and deny your access to and use of this Site in whole or in part. Any termination of this agreement shall not affect the respective rights and obligations (including without limitation, payment obligations) of the parties arising before the date of termination. You furthermore agree that the Site shall not be liable to you or to any other person as a result of any such suspension or termination.
If you are dissatisfied with the Site or with any terms, conditions, rules, policies, guidelines, or practices of LearnineMall.com in operating the Site, your sole and exclusive remedy is to discontinue using the Site.
Severability
If any portion of these terms or conditions is held by any court or tribunal to be invalid or unenforceable, either in whole or in part, then that part shall be severed from these Terms and Conditions of Use and shall not affect the validity or enforceability of any other section listed in this document.
Miscellaneous Provisions
You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing. Assigning or sub-contracting any of your rights or obligations under these Terms and Conditions of Use to any third party is prohibited unless agreed upon in writing by the seller. We reserve the right to transfer, assign or sub-contract the benefit of the whole or part of any rights or obligations under these Terms and Conditions of Use to any third party.
Your privacy is important to LearnineMall.com and always have been. So we’ve developed a Privacy Policy that covers how we collect, use, disclose, transfer, and store your information. Please take a moment to familiarize yourself with our privacy practices and let us know if you have any questions.
By visiting Learnine Mall, you are accepting the practices described in this Privacy Notice.
- What is the accuracy of the Personal Data provided to Learnine Mall?
You declare and guarantee that you are the owner or have the necessary rights on the content that You transmit to Us; that at the date of its transmission
- The content is exact and true
- The use of the content does not contravene any of our policies and will not be damaging to any third party (i.e. that the content is not defamatory)
- How Secure is Information about Me?
It is important for you to protect against unauthorized access to your password and to your computer. Be sure to sign off when finished using a shared computer.
We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you input.
We reveal only the last four digits of your credit card numbers when confirming an order. Of course, we transmit the entire credit card number to the appropriate credit card company during order processing and we do not store any of your credit card information.
- What are your rights?
If you are concerned about your data, you have the right to request access to the personal data which we may hold or process about you. You have the right to require us to correct any inaccuracies in your data free of charge. At any stage you also have the right to ask us to stop using your personal data for direct marketing purposes.
- Examples of Information Collected:
- Information you give us: You provide most such information when you search, buy, post, participate in a contest or questionnaire, or communicate with customer service. For example, you provide information when you search for a product; place an order through Learnine Mall or one of our third-party sellers; provide information in your account (and you might have more than one if you have used more than one e-mail address when shopping with us) or your profile; communicate with us by phone, e-mail, or otherwise; complete a questionnaire or a contest entry form. As a result of those actions, you might supply us with such information as your name, address, and phone numbers; credit card information; people to whom purchases have been shipped, including addresses and phone number; e-mail addresses of your friends and other people; content of reviews and e-mails to us; personal description and photograph in Your Profile; and financial information, including ID and driver’s license numbers.
- Automatic information: Examples of the information we collect and analyze include the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information such as browser type, version, and time zone setting, browser plug-in types and versions, operating system, and platform; purchase history, which we sometimes aggregate with similar information from other customers to create features like Top Sellers ; the full Uniform Resource Locator (URL) click-stream to, though, and from our Web site, including date and time; cookie number; products you viewed or searched for; and the phone number you used to call our 800 number. We may also use browser data such as cookies, Flash cookies (also known as Flash Local Shared Objects), or similar data on certain parts of our Web site for fraud prevention and other purposes. During some visits we may use software tools such as JavaScript to measure and collect session information, including page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page. We may also collect technical information to help us identify your device for fraud prevention and diagnostic purposes.
- Mobile: Most mobile devices provide users with the ability to disable location services. Most likely, these controls are located in the device’s settings menu. If you have questions about how to disable your device’s location services, we recommend you contact your mobile service carrier or your device manufacturer.
- Information from other sources: Examples of information we receive from other sources include updated delivery and address information from our carriers or other third parties, which we use to correct our records and deliver your next purchase or communication more easily; account information, purchase or redemption information, and page-view information from some merchants with which we operate co-branded businesses or for which we provide technical, fulfillment, advertising, or other services; search term and search result information from some searches conducted through the Web search features.
What can I return?
You can initiate a return within 15 days for Learnine Mall items and 7 days for other eligible items if:
- You receive a wrong, damaged, defective or counterfeit item
When returning an item, ensure all seals, tags and accessories are left intact and item is in it’s original packaging. If you have created a password on the device you wish to return, please ensure it is removed, otherwise, your return will be invalid.
How do I return an item?
Online : Complete your return request on our www.learninemall.com/contact-us/ form or call us on our customer care number: +234-8093278334.
How long will it take to return an item and get my refund?
If you return it within the 15-day limit, it will be processed within 15 days. Please call us for full information.
Once I initiate a return, what happens next?
If the package was delivered to you and you requested for a pick-up, our delivery agent will call you to schedule a retrieval. There will be 2 attempts made to retrieve the item(s) in 3 business days.
Once retrieval of my package is done, how long will it take to be refunded?
Your refund will depend on the condition in which the item was returned. It should be returned intact, with the original packaging intact. Returns are cubject to a 15% administrative fee for handling and processing. This does not include the delivery charges. Please call us for full information.
Is my product under warranty?
Warranty information is displayed on each product’s listing page. The product’s warranty is determined by the product’s manufacturer. Go to: www.learninemall.com/warranty/ to get more information about our warranty policy.
Do I have to pay for shipping charges when I return a product?
There are no charges for shipping a product back to Learnine Mall.
Can I Replace or Exchange an item rather than a refund?
Yes, you may replace or exchange items purchased on Learnine Mall. If you do not find the replacement item you want, we can credit your LearnineMall wallet for a future purchase.
Why was my item redelivered to me instead of a refund?
Returned items will be redelivered to you if we cannot verify your reason for returning it. For example, a microwave returned for not powering-on will be tested extensively and if the claims are right, a refund will be processed, but if during the test, it powers-on, the item will be redelivered to you.
What are service centers?
Service centers are locations your devices can be fixed. Contact us at www.learninemall.com/contact-us /.
Every modern store needs a cash register, which is also called a Point of Sale or a Till. A POS helps you keep track of your sales using a digital system, enables you to monitor your stock levels, while providing sales reports and other awesome benefits. Having a POS for your offline store provided by Learnine Mall helps you synchronise your online sales with your offline sales, giving you an overview of your stock and sales levels. It will reduce the amount of time you spend on administration, provide you with business intelligence and give you real time access to your store’s financial and operational data.
Learnine Mall provides a virtual Point of Sale system to all vendors who sign up for a paid membership plan. We will help you set it up and train you and your staff to use it for sales in your offline store. You will also be able to use it to sell products on the go. To benefit from this additional feature, select one of our paid membership plans here.
These series of “how-to” guides will take you step by step through how to use your account to generate some income with Learnine Mall and will be sent to you daily. If you don’t want to wait and you would like to read these articles all at once, you can find them all in our knowledge base on the site by clicking this link here.
Subscribe to our newsletter!
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To make sure that you keep receiving our emails and they don’t end up in spam, add us to your contact list. We trust you will enjoy selling on Learnine Mall.
In order to make the most of your online store on Learnine Mall, you must aim to impress your customers because customers who are impressed will always come back. Make sure your customers are impressed with your store, your products and your services.
in order to impress your customers, you must:
- Update your profile and keep it looking beautiful and inviting. Upload your logo, store address and store information.
- Upload beautiful, crisp clear photos of your products. dull, cluttered photos will not impress your guests. You photos should have the dimensions 600×600 or 800×800.
- Ensure you keep your product information updated. Customers will not be impressed if they order a product and you tell htem it is out of stock, but it says “in stock”on Learnine Mall.
- Make sure you only sell genuine, products of the highest quality. Customers will not be impressed if the order your products and receive a poor quality item or a fake product, which is an imitation of the genuine one. You may make a quick buck, but you will lose a customer and that customer will give you bad reviews, which will hurt your business for a long time to come.
If you subscribe to our newsletter, we will send you tips and “how-to” guides on how to make the most of your store. These series of “how-to” guides will take you step by step through how to use your account to generate some income with Learnine Mall and will be sent to you daily. If you don’t want to wait and you would like to read these articles all at once, you can find them all in our knowledge base on the site by clicking this link here.
Subscribe to our newsletter!
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To make sure that you keep receiving our emails and they don’t end up in spam, add us to your contact list. We trust you will enjoy selling on Learnine Mall.
The Free Seller is a unique membership plan that allows you to experience the Learnine Mall experience with limited features and benefits. Once you are convinced that you would like to expand your store, get more benefits and experience more features, you can sign up for the bronze, silver, gold or platinum membership plan. The free plan is free forever, but you can upload only 20 products, with limited benefits. As a free seller, you will still have your unique store URL and you can get support for your store from our support team via our knowledge base and ticket support system. You can also use your “Ask to Admin” feature at the backend control panel of your seller account. Please view additional membership plans that you can upgrade to on our vendor pricing page here.
If you subscribe to our newsletter, we will send you tips and “how-to” guides on how to make the most of your store. These series of “how-to” guides will take you step by step through how to use your account to generate some income with Learnine Mall and will be sent to you daily. If you don’t want to wait and you would like to read these articles all at once, you can find them all in our knowledge base on the site by clicking this link here.
Subscribe to our newsletter!
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To make sure that you keep receiving our emails and they don’t end up in spam, add us to your contact list. We trust you will enjoy selling on Learnine Mall.
The Bronze Seller is the membership plan with the fourth most benefits. You will have several valuable benefits. As a bronze seller, you can upload between 20 to 100 products, have your unique store URL and get support for your store from our support team via our knowledge base & ticketing support. You can also use your “Ask to Admin” feature at the backend control panel of your seller account. We will also provide you with a virtual cash register or POS for your offline store. To get additional benefits, you will need to purchase the silver, gold or platinum membership plan.
If you subscribe to our newsletter, we will send you tips and “how-to” guides on how to make the most of your store. We will explain the benefits of the free seller membership plans in a series of email. These series of “how-to” guides will take you step by step through how to use your account to generate some income with Learnine Mall and will be sent to you daily. If you don’t want to wait and you would like to read these articles all at once, you can find them all in our knowledge base on the site by clicking this link here.
Subscribe to our newsletter!
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To make sure that you keep receiving our emails and they don’t end up in spam, add us to your contact list. We trust you will enjoy selling on Learnine Mall.
The Silver Seller is the membership plan with the third most benefits. You will have all the benefits of the bronze membership plan and more. As a silver seller, you can upload between 100 to 500 products, have your unique store URL and get support for your store from our support team via our knowledge base, ticketing & chat support. You can also use your “Ask to Admin” feature at the backend control panel of your seller account. We will also provide you with a virtual cash register or POS for your offline store and feature 2 of your products on the home page each month.
If you subscribe to our newsletter, we will send you tips and “how-to” guides on how to make the most of your store. We will explain the benefits of the other seller membership plans in a series of emails. These series of “how-to” guides will take you step by step through how to use your account to generate some income with Learnine Mall and will be sent to you daily. If you don’t want to wait and you would like to read these articles all at once, you can find them all in our knowledge base on the site by clicking this link here.
Subscribe to our newsletter!
[newsletter_form lists=”undefined” button_color=”undefined”]
To make sure that you keep receiving our emails and they don’t end up in spam, add us to your contact list. We trust you will enjoy selling on Learnine Mall.