Warranty – FAQ
HOW TO KNOW IF MY PRODUCT IS UNDER WARRANTY?
LearnineMall.com works with the best suppliers and vendors to provide the best and affordable products to its customers.
At times, things go wrong with these products. Luckily, our brands, partners and manufacturers are committed to our customers as much as we are. They show that commitment through warranties.
Warranty ensures that if anything goes wrong, that is not the customer’s fault, your product can be repaired or replaced. Warranty is available on select brands and products.
How do I know if my product has a warranty?
On the product page, on the right of the product, there is a field for warranty.
If the product has a warranty, this field will be filled with the duration as shown below.
How can I activate my warranty?
Within 7 days after Delivery
Your product may still be returnable without using the warranty. Check our return policy for detailed information.
Over 7 days since delivery and the product has no warranty
We will be unable to cover such items and you will be responsible for the cost of repair.
Have additional questions? Please reach out to us at https://learninemall.com/contact-us
If my product is within warranty duration, do I need to pay for repairs?
If your product is within warranty duration and is damaged by mechanical or electrical systems, you don’t have to worry about the repairing cost. You will be covered. Simply return the product in its original packaging to us or take it to the manufacturer, if one exists close to you. Products which have been opened or tampered with will no longer qualify to receive a warranty.
If my product is out of warranty duration, do I need to pay for repairs?
If your product is out of warranty duration, you will be responsible for the repair cost. Kindly ensure that you do not tamper with the product nor allow an authorised person to attempt to fix it. The product may be taken only to a service center authorized by the manufacturer for the best quality service.